We welcome your feedback and suggestions on how we can improve our service.
If this is an emergency situation, or you require immediate attention, please press your call button.
In Hospital Feedback
If you are currently a patient in hospital with a complaint or a concern, we encourage you to discuss this with your Nurse or Unit Manager.
For all other In Hospital feedback, please complete the short online survey below. Your feedback will remain anonymous unless you choose to include your contact details.
Post Discharge Survey
Approximately two weeks after your discharge you will be emailed a copy of our Patient Experience Survey. The feedback we receive from this Survey helps us to know what we are doing well and how we can improve our service for all patients and their visitors.
We appreciate you taking the time to complete the survey and providing us with this valuable feedback about our service.
For general feedback and enquiries, please Contact Us using the enquiry form provided.
Patient Reported Experiences and Outcomes (PREMs & PROMs)
At Healthe Care, we recognise that the best compliment for any business is a recommendation from a family member or friend. One of the most important questions we ask our patients is “would you recommend the hospital to a relative or friend?”
At Healthe Care, 83% of patients surveyed in 2017 would recommend a Healthe Care hospital to a friend or relative.
Further details can be found in the PREMs and PROMs report below.